CRM Done Right Isn’t Just Setup—It’s Strategy
Too many Salesforce projects fail because they’re built around features, not business goals.
At DGH, we take a different approach: one grounded in clarity, customisation, and continuity.
We make sure your CRM does what it’s supposed to—streamline workflows, unlock insights, and drive revenue.
වැඩ ප්රවාහය විධිමත් කිරීම, තීක්ෂ්ණ බුද්ධිය සහ ආදායම ධාවනය කිරීම.
From Complexity to Clarity
Salesforce is powerful—but only if it’s aligned to your business.
Our role is to remove the noise, configure the essentials, and build a CRM experience that’s simple for users and smart for leaders.
Precision-driven processes that empower growth.
Active users every day
0
+

Powered by
Our Salesforce Services
CRM Strategy & Setup
Lay the right foundation, or risk rebuilding later.
We help you identify goals, map processes, and architect your Salesforce instance to serve your teams—not slow them down.
Discovery and stakeholder interviews
CRM goal setting and process mapping
Object model and data structure design
Salesforce cloud selection (Sales, Service, Marketing, etc.)
What you gain:
Clear roadmap aligned to business outcomes
Early buy-in from users and stakeholders
Clean setup built to scale
Configuration & Customisation
No two businesses are the same. Your Salesforce shouldn’t be either.
We tailor every field, workflow, dashboard, and automation to match your exact processes—so your teams can do more, with less friction.
- Field and page layout configuration
- Role-based access and user management
- Workflow rules and approvals
- Lightning app customisation
- Custom objects, formulas, and automation
What you gain:
GHTEC
DGHTEC
- A system your users actually adopt
- Consistent data and clean reporting
- Less reliance on manual updates or third-party tools

System Integration
Make Salesforce the center of your tech stack.
- Integration with ERP, finance, HR, and support systems
- API design and middleware setup
- Sync with email, calendars, and document tools
- Real-time and scheduled data flows
- Third-party app integrations (Slack, HubSpot, Outlook, etc.)
What you gain:
- One version of the truth across all departments
- No more double-entry or lost context
- Better decisions, powered by real-time insights
We connect Salesforce to your existing systems—so data flows smoothly and teams can act faster with full context.
Data In. Insights Out.
With connected systems and clean data models, Salesforce becomes more than a CRM—it becomes a source of truth for leadership, sales, marketing, and support.
We Don’t Just Configure—We Collaborate
We work shoulder-to-shoulder with your internal team, guiding them through every phase—from blueprint to go-live and beyond.
We don’t drop code and disappear. We build CRM maturity with you.
Who We Help
Fast-scaling teams struggling to manage leads and pipelines
Enterprises unifying siloed data across regions and departments
Service-based businesses needing automation and client visibility
Public sector orgs looking to digitise citizen support
Salesforce customers seeking better ROI and user adoption
Tech innovators aiming for seamless integration
Why Choose DGH for Salesforce?
Certified Talent, Business Focus
Our certified Salesforce professionals don’t just know the platform—they understand the business cases that matter.
That means smarter builds, faster results, and fewer surprises.
Industry-Aligned Solutions
We’ve delivered Salesforce solutions for BFSI, government, healthcare, education, retail, and more—always adapting to unique regulatory, workflow, and user needs.
Ongoing Support & Optimisation
We offer post-deployment support, user training, and system reviews—because CRM success is an ongoing journey, not a one-time launch.
What You Can Expect
A CRM platform that fits how your teams already work
Data integrity and automation that reduces manual tasks
Cross-functional visibility and reporting
Higher adoption rates and user satisfaction
Measurable business outcomes from Day 1
Get in touchYour Next Breakthrough Starts Here
Facing tech challenges or seeking fresh ideas? Connect with our team to unlock insights, strategy, and solutions tailored to your goals.
Call Center
Our Location
622B Kotte Road, Sri Lanka